Question 1

How do I get in touch with Ephemeral?

Accepted Answer

Text us at 619-736-7596.

Question 2

Where do you ship from?

Accepted Answer

All orders ship from sunny Southern California!

Question 3

Can I get my decals shipped internationally?

Accepted Answer

Right now, we only ship within the U.S. Stay tuned for updates!

Question 4

How long does it take to process my order?

Accepted Answer

We process orders Monday to Friday. It takes 1-3 business days to process your order, and it ships the next day. Note: We don't ship on weekends. Most orders arrive in 3-5 business days. Please allow extra time during holidays and sales.

Question 5

When can I expect my order?

Accepted Answer

Your order will arrive in 3-5 business days. Fast and reliable!

Question 6

Need to change or cancel your order?

Accepted Answer

Contact us within 12 hours to change or cancel your order. After that, no changes. Act fast!

Question 7

What if I don't receive my order?

Accepted Answer

If you don't receive your order within 14 days after shipping, you are eligible for a full refund

Question 8

What if my numbers arrive damaged or incorrect?

Accepted Answer

Reach out within 7 days of delivery and we'll make it right—replacement set on us.

Question 9

How do I apply the numbers?

Accepted Answer

Each order ships with application instructions. The short version: clean the surface, position the transfer tape, press firmly, and peel the tape away slowly. Take your time and you'll get a clean, bubble-free result every time.

Question 10

Will the numbers damage my paint or PPF?

Accepted Answer

No. Our vinyl is hand crafted to come off cleanly—no tape residue, no adhesive transfer, no damage to paint, clear coat, PPF, or wraps. Designed to leave nothing behind.

Question 11

How long do the numbers last on my car?

Accepted Answer

As long as you want. Run them for a single event or a full season—they'll hold through track time, sun, and weather. When you're ready, they peel clean.

Question 12

Can I reuse my numbers after removing them?

Accepted Answer

No—each set is single application. Run them for one event or a full season, then peel clean. Once they're off, they're done. Time for a fresh set (and maybe a new color or font—the lineup changes).

Question 13

Can I get custom colors or fonts?

Accepted Answer

We work from a curated lineup of colors and fonts that rotates over time. Some retire for good, and new ones drop regularly—so if you love what's available now, don't wait. Custom requests aren't part of our standard offering.

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FREQUENTLY ASKED QUESTIONS